Customer satisfaction is important to us. Please review our return and refund guidelines carefully.
Eligibility for Returns
Returns may be accepted if:
The product received is damaged.
The wrong product was delivered.
The item has a manufacturing defect.
To be eligible:
Request must be raised within 48 hours of delivery.
Product must be unused, unwashed, and in original condition.
Original tags and packaging must be intact.
Non-Returnable Items
The following items are not eligible for return:
Customized or made-to-order products
Products purchased during clearance sales
Used, washed, altered, or damaged products
Products without original tags or packaging
Return Process
To initiate a return:
Contact our support team.
Provide order number.
Share photographs and unboxing video.
Our team will review and provide further instructions.
Refunds
Once the returned product is inspected and approved:
Refunds will be processed within 5–10 business days.
Refunds will be issued to the original payment method.
Processing timelines may vary depending on banks and payment gateways.
Exchange Policy
Exchanges may be offered subject to stock availability.
Color Disclaimer
Product colors may slightly vary due to photography, lighting conditions, screen settings, and device displays. Such variations are not considered product defects and do not qualify for returns or refunds.
